Returns & Exchanges

At DirectHomeMedical, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for hassle-free returns on all unworn items with original tags. Please ensure all garments are in their original condition to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

• 3.
  Attach Shipping Label

  Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package at any authorized courier location and keep your tracking receipt to monitor the status of your refund.